قياس الكفاءة النسبية للوكلات البنكية
Résumé: The purpose of this study is to measure the branch bank efficiency of the Algerian Foreign Bank during 2011. We’ve applied the input- oriented DEA model (CCR-I and BCC-I) using deposits, operating costs, overhead costs and number of labors as inputs; credits, operating revenues as outputs. The number of units (bank branches) was 81 unit divided into 10 directorates. The main results obtained have shown that, there is a difference in efficiency scores between branches, most inefficient branches can make performance with regard to their peers; there is a negative relationship to the number of higher managers and the scores of efficiency , and a positive relationship to the branch ranking and on branch efficiency. However, the results haven’t shown any effect with a statistical significant for the economic zone, the workers experience average and manager experience on the efficiency scores.
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