دور مصادر المعلومات الإلكترونية في تعزيز خدمات المعلومات بالمكتبات الجامعية
Résumé: Electronic informational supports are an important informational resource that is the product of the era of information and communication technology. This latter has imposed its presence in all institutions in our society including educational, social and economic institutions. University libraries are also among these entities that should enrich their resources with the new supports in terms of collection development. Through this improvement, the university library is supposed to exploit these electronic information resources which show positive characteristics when offering information services to the users. The library should also innovate by creating other new information services that can assure a permanent link between the users and the university library, so that it will be possible for this institution to be close to the users by coping with the fierce competition generated by the new electronic libraries and the specialized libraries. The electronic information supports require from the university library the establishment of a new management strategy appropriate to the new electronic collections. The strategy should deal with human and material resources on the one hand, and with the provision of new information quality services on the other hand. Our study attempts to highlight firstly the added-value that can be provided by electronic information supports in terms of information services offered by university libraries, and secondly the essential role that can be played by these electronic supports in reinforcing the library services. In this research, we have adopted the descriptive approach and have selected the questionnaire as a tool for selecting data to be able to measure our assumptions. In the end, the results have shown the major role that can be played by these electronic information supports to improve the present information services offered by the Central Library of Batna Hadj Lakhdar University.
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