دور معايير الجودة في تميز أداء مؤسسات التعليم العالي -دراسة مقارنة بين جامعة قاصدي مرباح ورقلة وجامعة ملايا ماليزيا-
2020
Thèse de Doctorat
Sciences Administratives, Économie, Commerce Et Gestion

Université Kasdi Merbah - Ouergla

ن
نور الإيمان, بن أم السعد

Résumé: This study aimed to identify the role of quality standards in the excellence of the performance of the higher education institutions. To achieve this goal, we performed a comparison study between the University of Kasdi Merbah, Ouargla and the University of Malaya, Malaysia, By measuring the qualitative performance using quality indicators for Ouargla; It consists of seven criteria taken from the National Quality Assurance Guide, relationship with the economic and social environment and international cooperation . Data were collected using questionnaires and we targeted a sample that consisted of 30 members and heads from the quality cell of the University of Ouargla. For the University of Malaya, we conducted direct interviews and distributed an electronic questionnaire in English targeting university professors, SPSS was used to process data and test the study hypotheses. we reached through this study important results confirming that there is a variation in the level of performance of the University of Malaya, and the University of Ouargla. For many years the University of Malaya has applied quality standards and it is now ranked among the top 100 universities in the world, as for the University of Ouargla it is still at the beginning of its application of the standards which needs a review especially by spreading a culture of quality at the university level, and focus on both the standard of scientific research and formation. The study concluded a set of recommendations such as focusing on the criteria of scientific research and formation, it is one of the most important criteria that improves the performance of the higher education institutions and contribute to its classification.

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